Quote from: Minho++ on Today at 01:14:26 AM

As explain above, i has similar case with other casino betcoin.ag , and they revocery cause they aware about they are able to access privatekey.

If there not such help by team rollbit, it's fine for me. let's my 50$ is gone. just hoping there never spend my BUSD, it's disgusting.

Just make open my mind about rollbit, there are such not help or care enough for costumer.

It's just hurt for they are able to help, but choose to earn money to fixed that.

I'm not avoid my fault, not blame here.

Wouldn't you agree, then, that your thread title is a little bit misleading. They're not stealing your deposit, and unless you have proof that the amount sent to the wrong chain was, is, or will be recovered and spent by them, the statement is rather false.

Quote from: John Abraham on Today at 11:22:53 AM

Quote from: rat03gopoh on Today at 10:32:21 AM

Snip

In this case, The casino can simply say the fund is lost and cannot be recovered. They don't have to ask for a $200 charge to recover just $50 which doesn't make sense to me. One of my friends works with an online casino and he said if we have access to the fund, we just credit their balance manually. I know all casinos don't work the same way. Let's say the fund is more than $500. In this case, they may charge $200 developer fees to recover the funds and I believe OP would make complaints but he would agree with them to pay the charge.

And in that case, people would throw accusations against them, saying that they lied because there is actually a way --or two-- to recover it, and conclusively they're untrustworthy. Instead, they state it out front that they can recover it but there will be fees charged for it, and they asked politely if the customer would agree with it. If the customer didn't agree, they didn't force them to.

I've asked Rollbit Razer to come to this thread and let's see if they can give their insight on that 200$ fee. But their last online date was a week ago. If anyone has a link to their tg, I'm more than willing to rely the message there too just to get to the bottom of this --IMO-- unnecessary accusation. Not discord, fb, or twitter, please.