As a matter of fact, they've been only holding his money for 1.5 months. The investigation can take 6 months but it doesn't have to. I see no reason for it to take this long.
I feel like 6 months should be there only to give the casino the most time allowed by law, but it should be a margin of error, not a routine.
A normal investigation should take up to 2 weeks and after that time the player should get an explanation.
I agree with you. Like 1xbit that has a long campaign and with good pay rate but unfortunately they are a scam casino.
There's a huge difference between 1xbit and Jackbit at this time. One is a casino with multiple scam accusations, the other has 1 and it's not solid yet. They haven't scammed anyone, at least in my opinion. Let's wait a few weeks and see if this gets done by March. 2 months should be enough time to check someone's account, even if T&C gives them more time.
A mechanic can have it in their TOS that it can take up to 6 months to fix a car if the damage is extensive but it doesn't mean small problems can't be fixed in a day.