Sadly, with all due respect and saying this to you as gentle as i can, far as I know, based on several occasions where I watched him addressing issues raised against sportsbet, steve is a man of his words. When he said he's no longer in position to comment, or that he has no further thing to add to the topic raised, that's exactly what he adhered to. So you'll need to make do with what we tried to help you understand.
Sadly, with all due respect my friend you are starting to sound bias as f..ck , if a sportsbook accepts a bet they should pay it period !
With all due respect, I disagree. There is no known law in existence that would require them to do such a thing.
there is no terms and condition in this world that allows them to steal customers money, you can put out there whatever you want, but stealing is stealing no matter how you disguise this!
But, what if it turns out that they didn't actually steal the customer's money, but instead stopped a shady customer from stealing their money? I'm not taking sides here, just speaking in general terms.
There is a reason why there are so many complaints about sportsbet.io on all over internet, but in the same time you can't see complaints about reputable sportsbooks like Pinnacle,
To be honest, I don't place much importance on TrustPilot reviews because they are proven to be unreliable, but your argument is flawed.
https://www.trustpilot.com/review/pinnacle.com
https://ie.trustpilot.com/review/sportsbet.io
Every casino has ample of bad reviews, especially the most popular ones. This does not mean that all bad reviews are valid.