Quote from: piebeyb on Today at 06:41:59 AM

Quote from: gmblerkin on Today at 12:37:06 AM

I have been waiting for more than a month, was told to wait up to 3 months though a representative here told me my case would be expedited last week with no luck

I didn't follow your case, but looking at the length of time it took to deal with your case, which was quite long, it seems like it would be boring to wait for it, especially if you have your funds in your account, of course it will be difficult to engage in other gambling activities, hopefully the results won't disappoint you, to be honest I just never felt a case like this

According to the terms of the casino, Issue with an ongoing investigation to the account can take up to 6 months since they will need time to verify it. I agree that this is too long but we cant do anything about it especially if it was written on the ToS before we sign up.

Im currently on this kind of situation which my funds is currently freeze because casino is asking me to KYC again. I knew this will happened thats why I just take my time and focus to other things instead of thinking about it most of the time that will ruin my life.