but sadly it seems he is new here and had no thought to read the thread full of complaints from the customers who are here.
even though it's actually quite easy when entering this thread on the first page that the OP is given a negative trust tag and even beginners should see this trust before registering and making a deposit.
but after I saw from some of the complaints that there seemed to be those who complained that they felt cheated, they were people who didn't know this forum before, so they could only complain here after feeling cheated and looking for a place to complain and found this forum.
Not being a member in the forum does not mean that one can do enough research and conclude that 1xbit is scam.
On a private window of my Firefox browser, I just typed in "1xbit Scam" in the Google search engine and in the third place of results this is what I saw.
Among the scam accusations is their ANN thread

Clicking on the highlighted thread as a guest user, the warning is so clear

By the time someone is scammed by 1xbit, they are either too big-headed or did not do basic due diligence at all.