Quote from: Kirito89 on February 21, 2023, 05:13:56 PM

Quote from: greatnino on February 21, 2023, 03:32:24 PM

Quote from: len01 on February 19, 2023, 09:16:13 PM

Quote from: acroman08 on January 16, 2023, 03:04:01 PM

their support team already responded to greatnino's post(he made a thread yesterday) so they know the issue. it is possible that they have already received the emails greatnino sent them and are now reviewing them. it is not uncommon that a casino takes several days before responding again. I suggest that greatnino be more patient.

not just a few days but what is worse can be up to several months, depending on how severe the problem is.
but for me it's something normal. because almost all casinos need time to solve existing problems and customers must be patient to solve all of these problems.

if indeed the DuckDice support team has responded to the complaint, at least it's very good that the team still has the kindness to solve the problem properly.

well thats still pending They are proven scamers

Nothing is pending, it's been concluded that you were simply stating lies which was proven. You were also behind the blackmailing attempts and the trust pilot and other websites fake reviews ( which were taken down for being false reports).

Kirito89
Duckdice Support.

with this I can not say anything else. because this problem is a bit complicated when both parties do not provide an explanation by including evidence such as screenshots.
and in this forum accusations without evidence will be judged as false accusations.

and I hope that customers who complain about the problem immediately include concrete evidence and DuckDice support also provide concrete evidence or explanations that we can see together who is wrong and who is right.
I am here not taking sides with anyone but just want the problem between the customer and the casino to be resolved soon.