Quote from: joniboini on February 24, 2023, 12:54:57 PM

Quote from: o48o on February 21, 2023, 08:19:55 PM

If you don't mind could either of you also inform us when the issue gets resolved because i am assuming it didn't get resolved. I don't have currently any money in CEX.io but i have an account in there and depending on the time this gets resolved affects if i want to use their service in the future.

Both of them (CEX representative and OP) has been offline for a few days now, I think you will need to wait for a while until this gets resolved (if it ever will). Why don't you move to other services in the first place? I don't think there is a need to stick with CEX.IO since you have no money there.

If you want to trade your BTC for altcoin there are tons of options out there. If I remember correctly some members mention Kucoin if no KYC is what you're looking for. It still works but don't expect it to last forever. If fiat is what you're looking for you can also use dex. Just a little bit complicated but should give you better control over your money.

Sorry for my late reply.
Unfortunately the problem is not resolved yet.
I have contacted a law suit in UK.
I have already paid them 1000 USD for preparing a demand letter and starting negotiations with them.

I could not wait any longer. I will definitely let you know if I get any more updates.