Post
Topic
Board Service Discussion (Altcoins)
Re: About 26000 USDT is stuck at CEX.io for more than 2 month!!
by
CEX
on 01/03/2023, 10:19:15 UTC
We respect your decision to share your experience and are very sorry this situation caused you inconvenience.

Our mission at CEX.IO is to safely connect people to opportunities in cryptocurrencies and decentralized finance, serving as a guide alongside their personal journey. We take this responsibility seriously. We value the trust placed in us. There are no shortcuts in our operations or ethics.

Throughout our company’s history, effective and trusted collaboration with global regulators has always been a top priority. Our teams are constantly working to maintain our compliance with evolving regulatory requirements and financial industry standards. You may learn more here: cex.io/legal-security

Let us know your UserID please and we’ll check the status of your case with the team. We haven't got any PMs from you so feel free to drop. us one with the info.

Thanks for your cooperation in advance and we're looking forward to hearing from you.


This is my User ID: up150905957
I just need to know how much longer should I wait?
Also please let me know why it has to take so long?
What kind of decision making takes 2 months?
Even the most complicated political matters don't take that long to resolve.

Thank you for providing your UserID. We're sorry for the delayed reply.

We've passed your case to the responsible team for a detailed check.

We'll notify you here once we get any updates. Thank you for your patience.