Quote from: QueenVera on Today at 02:46:27 PM

Quote from: SirJohnVonSlotty on Today at 10:11:32 AM

Quote from: milkjkeee on February 28, 2023, 06:35:37 PM

the site thought for 7 seconds, and while these 7 seconds went by, the score became already 10-11 and I was not allowed to redeem the bet.

7 seconds, even if it would be 15 seconds, is nothing. It can be your fault, it can be their fault, it can be the ISP's fault, or even the VPN that you're using. There's just too many factors and you can't expect them to be responsible for each and everyone of them.

I mean, I feel your pain, but can you really be mad on them here?

Yeah I could feel the pain of OP and I also understand that it isn't always easy to conceal losses especially when you fell you're not at fault and I'm so sorry for your loss @OP.
Iwas also think that at some point, it might not be the fault of the game house because did you also try checking your network service provider? Most times in a country like mine, these cases are always rampard because of the poor network and that is why it is always pointed out while playing on virtual games.
I'm not actually trying to push all the blames to OP but I'm just saying that rather than trying to speak ill of a highly reputable casino like stake, you should trying figuring out what really went wrong.

- You have a point in what you mentioned, then another thing is that it is difficult to accuse the stakes without strong or strong evidence. Even more so, the community it has built here in the crypto space is huge.

In the few years that it has been operating in this field, it seems that I rarely see complainants in the stakes. What will happen here is that a thorough investigation will be done to find out the true root of the issue.