What happened::This is my first experience with crypto casino. I live in Riga, Latvia.
7 March 2023 in the morning 11 AM local time made deposit 420 USD (0.0189 BTC). Metaspins casino has 7.9 rating on casino guru, I thought it is established, growing and honest casino. I received 100% welcome bonus and played Nolimit City video slots. I played with a 5 USD bet accordning to welcome bonus terms and conditions. Suddenly I received a huge winning and my balance become approximately 9000 USD. I completed wagering requirements and made a withdrawal request 9500 USD (0.43 BTC) it was late evening 11 PM local time.
After about 5 minutes I received email with title KYC and my withdrawal request was canceled. I followed link in email and made picture of my Passport and Selfie. Process went very fast. My KYC was verified successfully.
I put withdrawal request again and after 10 minutes I received email quote
"We are contacting you on behalf of our Fraud team.
We have now closed your account related to this email address: *****@gmail.com, due to breach of our Terms and Conditions 8.1: Only one account per person, household, IP address and computer device is allowed. Creating multiple user accounts may result in termination of the accounts and suspending of all payouts.
Your withdrawal has been cancelled and your Balance confiscated."
I have never registered in Metaspins Casino before. I never used any VPN software. I played at home with my local internet service provider SIA BITE.
I attach screenshot of my withdrawal request and emails I received from Metaspins Casino.
Scammers Profile Link:
https://bitcointalk.org/index.php?action=profile;u=3492151Reference Link:
https://bitcointalk.org/index.php?topic=5416178Amount Scammed: 0.43 BTC/$9500.00
Payment Method: Bitcoins
Proof of Payment:https://blockchair.com/bitcoin/address/bc1qfdfmy5j2zjzz5ul4qkun0fjkrwn5fvpr2dup2tScreenshots: /5BPTMk56sqpA4xhcA]https://photos.app.[Suspicious link removed]/5BPTMk56sqpA4xhcA/pYkj2UtiXLvjFDyM9]https://photos.app.[Suspicious link removed]/pYkj2UtiXLvjFDyM9/cUenh5jKPtNPhWMA9]https://photos.app.[Suspicious link removed]/cUenh5jKPtNPhWMA9Additional Notes: I advise you to not deposit to Metaspins.com casino until this dispute is resolved.