Quote from: Fofoferjers22 on Today at 06:47:53 AM

Quote from: DuckDice.io on Today at 02:58:12 AM

Hello, as mentioned above, we've encountered an unprecedented amount of arbitrage bettors this last week, your account was one which was flagged to us by our sports provider.

Our Sports betting is very new and it is taking a longer than usual time to process an investigation, especially since we have so many. However we do understand that it is a very long time to not have a response. In the moment your account has been reactivated, there is a 1 locked bet still, but it will be processed (bet or win amount correctly assigned) today.

DuckDice has been in operation for a long time now and does not take ban actions, especially ban actions when the user has a balance lightly but we do understand that it is of course frustrating when money is at stake.

We are grateful for your patience.

Did I understand correctly that the issue will be resolved today? Will I receive an email or do I need to log into a blocked account myself?

Your account is currently un-blocked with no restrictions on.

Kirito89
Duckdice Support.