Quote from: BubblyHorseaffa on Today at 07:36:56 AM

yahoo62278

I have only one account in Metaspins casino. My account was registered at home on my personal computer. In my household only I have access to my computer and I have only one computer and one mobile phone which i used to complete KYC.

I registered only one account in Metaspins casino.

I did not use VPN, my computer was connected to local internet service provider SIA BITE.

yahoo62278, maybe I could not explain correctly , because english is not my native language.
I just compare Metaspins casino with my local online casino based in Latvia.
In my local Latvia casino a player must provide KYC document at the moment of registration AND player is unable to make a deposit into casino until casino management confirm Your document. This means HONEST casino do NOT want to even take deposit from a player from one household, IP address and one computer device.

This situation could not happen in honest casino.

I think now You can understand me.

I don't know whether you are telling the truth or not. I just see you keep hammering the point that they did not ask you up on registration if you had more than 1 account. It's your word against theirs at this point. Should they have to prove you have multiple accounts? Yes, I think they should. Will they? I don't know.

I'm not finding a topic on the forum when searching, so it's likely they will not respond here. You should make a complaint on askgamblers or casino guru and see if that produces any results.