Quote from: Strongkored on Today at 07:43:57 AM

Quote from: BitcoinHunt3r on Today at 06:22:07 AM

I got a little problem here, my account is required through KYC and I have completed it but unfortunately 5 days since the submission of KYC has not been updated from the team, so I just want to know how long KYC will be processed? Maybe someone experienced it first and gave me information. I just woke up here after seeing the duelbits offering a new promotion but unfortunately there was a little problem.

It's quite strange that they need a long time to verify your data because I have not experienced this, have you checked your email? because if your KYC has not been approved, usually there are things that are considered unclear for duelbs and will tell you via email, I don't know how long they are finally processing my KYC but it is less than 5 days, or you can continue to ask in live support so that it can be resolved, as I remember when our KYC is still in the process when open the live support chat will getting a notification in the chat room immediately.

I think maybe there are a lot of requests for KYC approval so that makes the process a bit slow, but it's also true that you might just need patience to wait for KYC to be processed, because what I know is that Duelbits can be called a big casino of course they also have a support service that is always ready to handle problems like this, it may be necessary to contact service support so that the problem can be resolved immediately, I have not completed KYC on this site but if it is required then I will do it.