The experience in providing an ID, taking selfie and doing a video call is different from each other especially if you are like me who is a camera shy person, A person who doesn't like being on a lens and being seen. I'm just saying that for me it's an awkward moment to videocall a stranger especially if they you can't see the person who is calling you. We have our own insecurities and those insecurities sometimes doesn't show up in our provided documents. I'm talking about the face value here. I understand that casino's need to collect our identity but reaching to the point that we need to video call them is too much for me personally.