Quote from: SquirrelJulietGarden on March 13, 2023, 10:48:33 AM

Quote from: passwordnow on March 13, 2023, 08:14:48 AM

That's quite long if the process will take 2 weeks and I do know your feeling about the period of the process. From what I've read and known before, it differs per user and there's no exact period of time for the process. So those that have been approved within less than a day probably the requests and compliance weren't that much. But despite that, you're in good hands just as you've said with Duelbits. Just keep us updated in here on how long it took.

Duelbits have good reputation when they handle user cases and even with disputes or appeals, if cases are solid, they don't reject to pay users for their win bets or proceed withdrawal for users.

Duelbits have their representative in the forum as well and that user should not feel fearful about lack of support from Duelbits. Wait patiently for the case result.

Yeah, I agree and all of it is true. As we can see, unlike some other casinos that have made their threads but never responded to any concern on their threads, the staff isn't like that here.

Quote from: BitcoinHunt3r on March 13, 2023, 11:12:39 AM

Hello, I just want to confirm that KYC and my withdrawal have been processed an hour ago or rather 9 days after the submission
Yes even though it took longer but I understand maybe there is something to check depending on the quality of the identity we provide
That is why every user needs a different time to be processed between 1 day to 14 days, thanks Duelbits Wink

The Duelbits support has replied to you here and they're making sure that it won't happen again. There's the reason that it was just a miscomm on their end. Still with what happened to you, you've never lose your faith on them. Thanks for updating everybody in here.