The stake is a normal casino here just like every other. Casinos that are in this community. It has a good reputation and now that op is complaining, then it means that op does not find the casino has friendly enough to others. Any complaints we have should be directed to the casino team first before we think of going public to accuse them for nothing.
The stake is a large casino that has a high level of trust from gamblers and even Stakes already has such a good reputation in the gambling industry that it is impossible for its team not to want to solve problems or complaints that have been raised by its customers. Even the OP himself can't provide detailed concrete evidence on the matter so we can't trust what the OP is saying yet.
Moreover, from my experience and observations while in the gambling industry, I have never heard of any real serious problems with Stake so that customers are truly disappointed with them.
So it seems unlikely that these accusations actually happened at a big casino like Stake.com.
It's simple if the issue lingers on for long unresolved then it means the stake has done their part and ops is left to take responsibility for his actions, if that is the case, I will suggest to ops to just move on since the faults were largely from him and not stake.
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