Quote from: UserU on Today at 05:51:58 AM

After checking with the support rep that handled his case, I was informed that the user apparently forged his KYC documents and acted fishy/ suspiciously on the site, which set off the system and ultimately led to the banhammer.

I have replied to that thread as well. Messing with the KYC is something not to be taken lightly.

Quote from: UserU on Today at 02:28:05 AM

Hmm, that's not something I would expect to see in the morning.

@mosele, I'm not from Support but let me check with them on this. I don't have the final say in decision making, but as far as I know, permanent bans are issued when there are some serious violations.

UPDATE: I was informed that your account was permanently banned for forgery. You should not be faking your documents when it comes to KYC, and the team was also aware of your suspicious actions on the site.

That's next level and a federal crime in fact. Anyway, thanks for checking it out! All casinos will get scam accusations from time to time, most are invalid, but they all need to be checked as they can be legit ones that need to be handled.