Quote from: len01 on March 17, 2023, 07:31:33 AM

Quote from: Beparanf on March 12, 2023, 05:15:23 PM

This is an absurd action by Duckdice. Failed to submit 3rd level KYC verification after finishing the first 2 level shouldn’t be result to account block since user can verify the 3rd level multiple times since there’s a chance that a bot can’t read the documents properly that result to automatically rejection. I’ve done KYC on multiple casino and failing the KYC sometimes due to unreadable documents is comment since they are using bot to verify.

I hope Duckdice can give a solid reason for doing this since they are trying to limit you to access your account by using small mistakes that you commit on the KYC process.

it's strange when a customer can pass level 2 verification but doesn't pass level 3 verification. If this is indeed the fault of the bot not reading the customer data correctly the OP as a DuckDice representative should immediately give the right answer so the customer doesn't feel like he's being ignored. it will seriously affect DuckDice's reputation if any issues or complaints are not resolved promptly in the long term it will be very bad.

Actually there have been a lot of cases where the KYC provider has flagged certain verification documents as fake, or stolen, or simply blacklisted documents ( blacklisted as in these exact documents were used in various not so legal activities).

While indeed we are a bit slow in dealing with all these arbitrage cases, we are however dealing with each individual case and solving them.

Quote from: greatnino on March 19, 2023, 11:28:18 AM

There is no long or short term for these guys, Duckdice.io is recently turned into scame and seems they are baning every single person with no legit reasson.

https://bitcointalk.org/index.php?topic=5434783.msg61597411#msg61597411
[/quote]

I understand that this would seem the perfect opportunity for you to restart your shenanigans and possibly the blackmail attempts. May I suggest first to attend the thread you started which you're ignoring for weeks now where you were asked to provide evidence of your claim? You can't, as it doesn't exist.

Also word of advice, you keep using the word "scame", the same as you were using from the countless multiple accounts on trustpilot which were taken down by them, you might want to consider checking the spelling on your alt accounts if you tend to misspell "scame" on all of them.

Kirito89,
Duckdice Support.