Quote from: fragoso21 on March 26, 2023, 12:47:56 AM

Quote from: Piwi247 on March 21, 2023, 10:59:00 AM

Quote from: fragoso21 on March 17, 2023, 11:07:21 PM

I've been using piwi247 for the last 1-2 months and wanted to share some feedback here. I only use the pinnacle bookie for sports betting and haven't encountered any problems there, but I have so many other issues with the website.

First of all, when your session expires and you try to login again, sometimes you get the infinite loading bug (3 dots refreshing forever and nothing happens). I've talked to live support about this problem and they claim you need to use Firefox for the best experience. However, I've come across the same bug with ALL the browsers I've tried (chrome, brave, ffox, edge). The only way to fix it is by clearing cookies, but since this happens so often, it gets really frustrating having to go and clear cookies multiple times a day, because you have been timed out after less than about 5h of inactivity.

After you get through login, you then have to deal with the pinnacle bookie not loading. Sometimes it gives you an error saying login failed and I should contact support, other times it simply won't load you. All you get is the blue background with no error.

error screenshot: https://imgur.com/6sYfaVY

no error blue bg screenshot: https://imgur.com/5OpxuwE

Lastly, the europe view option on pinnacle bookie is broken. It lets you scroll through events and matches, but it's literally like you're logged out. It even has a warning saying "odds might be delayed for guest users" and you can't place any bets.

screenshots: https://imgur.com/HG6UE1l + https://imgur.com/oLygv9Z

I will say I haven't had any problems with depositing/withdrawing. Deposits were instant and I only made 1 withdrawal (took about 1h to get processed). Also, KYC was relatively fast, no problems there either.

This is my experience using piwi247 on different browsers and computers (win10 desktop & macbook) + testing it out with a VPN to see if it might have been a problem on my end for some weird reason and nothing seemed to fix any of these issues, except for cookie clearing fixing the login.

Also, some of the screenshots were taken days apart, so I can confidently say that none of the problems mentioned above are a one-time thing. I have a friend currently using piwi247 as well, and he gets the same problems/errors frequently, so I can kind of safely assume that it's most likely on their end, but I could very well be wrong here.

I will also include here a live chat interaction about one of the bugs and it doesn't seem like they're too keen on fixing them. It's not the first time I have got a "Please try again later response". I get it that the support agent isn't responsible but maybe at least escalate the matter to someone who might actually fix it? Here they say "The team is checking it", then "Won't be long", ends with "Try again later" and 4+ days later, it's still not fixed.

screenshots: https://imgur.com/reEiDBb + https://imgur.com/l5Yd31g + https://imgur.com/VJK0vna

Curious to know if I'm the only one having these issues or if there are other members out there in the same boat as me.

Hello Sir,

Thank you for your detailed feedback and screenshots and we totally understand how may feel frustrated especially if there's an important game you need to bet on.

It will help us a lot to determine the issue you are encountering.

We will forward your concern to our developers, and If you could PM us your registered email address you are using for piwi247, it will be appreciated. I will personally send
you an email and feedback with your concern. Or If you also have a telegram will also do for fast and easy way of communication.

MY telegram id : z_bianca

Thank you.

Hey, I tried sending you a message through the forum, but you have pm's disabled on your profile settings.

Hello Sir.

I am not sure why it shows disabled to your side when some of members here were able to send me a message before.
But thank you for reaching out to me via Telegram.

Hoping that you will not experience any issues with your piwi247 account.

We are trying our best to fix all the site problem, please bear with us your patience.

Thank you.