Quote from: tranthidung on March 18, 2023, 02:52:01 PM

Quote from: piebeyb on March 18, 2023, 01:53:09 PM

It is important to keep a backup of Secret Keys. Casinos usually always remind them that it is important to save them before activating 2FA, sometimes people ignore that and don't save them in several places so that when there is a problem with the cellphone, at least they still have a backup of the secret key in another place so that they can access it. back account , yes even though the problem can actually be solved by their service support, hopefully the problem will be solved

I believe many of us made that mistake - ignoring that reminder and did not back up secret key / recovery key when we set up our 2FA for exchange account or account on site like FortuneJack. Maybe we write it down but don't know its importance and don't store that paper piece too carefully. Later when we need it for recovery, we might not be able to find that paper or need lot of time to remember where it is.

I used to work as a customer staff so I know many users don't mind to make such back up. When their phone get stolen or broken technically, they only have one choice, opening support ticket and wait.

If they have such backup, they can import the key and recovery it within a few minutes, no need to wait for customer support that surely takes a little bit time.

yes, I was also like that, neglecting to save my 2FA secret key, so I had to wait a long time for the complaint process to deactivate on my exchange account first, and that also took time because the delay made me lose big because I was late selling my coin at that time, since then I learned that I have to save the seeds in several places not only on my cellphone but elsewhere for example on a google drive or flashdisk so that when my cellphone has a problem or is lost I can recover 2FA to access the sites I use especially casinos, usually people will learn from their mistakes

Quote from: Haunebu on March 18, 2023, 03:22:10 PM

Quote from: piebeyb on March 18, 2023, 01:53:09 PM

It is important to keep a backup of Secret Keys. Casinos usually always remind them that it is important to save them before activating 2FA, sometimes people ignore that and don't save them in several places so that when there is a problem with the cellphone, at least they still have a backup of the secret key in another place so that they can access it. back account , yes even though the problem can actually be solved by their service support, hopefully the problem will be solved

Yeah. I made the mistake of not saving the backups of my 2FA accounts which led to bigger issues as I mentioned in my previous post. I suggest storing backups in a cloud storage application like Keep etc.

Laziness is the primary reason why so many gamblers go through this stuff frankly speaking.

it's okay friends, everyone has made mistakes including me, but I learned from that mistake, after all, if we don't make mistakes, we won't know the importance of keeping the 2FA recovery secret key.