Quote from: LUCKMCFLY on April 22, 2023, 05:26:52 PM

Quote from: QueenVera on April 04, 2023, 06:19:51 PM

There are several things you need to improve on not as if you're bad in it but you should step it nip if you truly want to stand out and be ahead as well and they include the following
1. Increase more of your customers support services and bet more active and very patient persons as most times it requires more of patients than qualifications to work and be successful as a customer service support agent.

2. People love their favourite casino to be very transparent with me irrespective of the circumstances because that one will help to build the trust of their players in the casino.
Now transparency should include but the KYC terms and as well every thing that relates that relates with transparency.

These are the two common reasons I can bold reasym list now and always remember to give more better and higher bonuses and alwell try to make them redeemable.

They are good advice, however I Really like something, one point in particular and it is customer service, we always look for ways to make customer service successful and the experience pleasant,and for me there is nothing worse than being in support and talking to an AI robot,because at once one realizes and causes annoyance, because one knows that one's case as a player will not be dealt with quickly, thefts can escalate, but in the first instance the first impression is the That counts, that has happened to me twice and it is not very pleasant.

Good customer service can increase the casino's rating and become one of the most popular and trusted casinos, so it is hoped that the casino can become big too.

But maybe the casino has its considerations in using AI support services and maybe to reduce the cost factor of hiring support personnel previously used by casinos. And the difference between using people as service agents and AI is that users can get answers directly and talk directly to those agents to get satisfactory answers.