Quote from: fragoso21 on April 06, 2023, 03:18:27 PM

Quote from: fragoso21 on April 06, 2023, 03:01:20 PM

Quote from: Coinbox1 on April 06, 2023, 07:40:05 AM

Quote from: fragoso21 on April 04, 2023, 02:47:08 PM

If all it takes is doing the KYC so I can withdraw my funds, I'll do it in 5 minutes.

Since your disregard for the KYC request is what got you banned in the first place, I highly advise you to send the KYC documents to the team ASAP. Please be advised that providing KYC documents does not constitute permission to restore your account or to withdraw your current balance. It is your obligation to complete KYC per T&C 3.9, which you agreed to when you sign up and also been informed to you via email:
https://i.imgur.com/vqFeiVF.png

Thank you.
TrustDice Team

I dont get it. If you claim I got banned for disregarding KYC, you are now telling me doing KYC might not accomplish anything is that correct?

3.9 We have the right to carry out “KYC” (Know Your Customer) verification procedures and access to your Member Account may be blocked or closed if you don’t complete KYC verification or we determine that you have supplied false or misleading information.

I'm curious what reason there is to keep my account banned if I provide KYC, what a great stand from a "reputable casino".

I just submitted KYC, lets see if you can dig up something to not pay out.

Its been almost 48h with no response since my KYC was sent, yet the trustdice rep is active talking about bonuses. Apparently another btctalk member got their account blocked in the meantime and there are still people dickriding trustdice for their "decisiveness" and applauding their behaviour.