Hmm... that's quite unfortunate.

From what I can guess, there will be two possible outcome: (1) you wait for several more days as allowed by the countdown and hope TD will reply on the last minute, which then they'll probably say something that goes with the line, "we will/have initiate a contact today, we were busy", or (2) you tell CG right now and inform them that TD haven't reached out to you yet and hope CG will take some action to persuade TD to reach you. Same outcome, just different time span.

Next, I have to agree with the part about "another reason", sans fake, as I won't make a stretched assumption. Far as I know, casinos usually asked for KYC as first step of investigating why your account for banned. Normally, user will send their documents, got looked at by the casino, minus the drama of fake KYC and requirement for notary-approved document, got verified, and they'll tell the reason why you got banned, which the user wouldn't accept, and that's usually where cases on this board started.

Your case, though, began and got stuck on that "minus the drama" part. So far, you finally passed it, so the next step will be them reviewing your case and tell you why you got banned. Account abuse. Arbitrage betting. Bug exploitation. Syndicate betting. Dare I say... late bet? Or is that a sore spot and a no-go topic? Well, you get the gist of it. So yeah, there will likely be another season of lengthy discussion after this.