Quote from: pengoau on April 14, 2014, 12:48:23 AM

auto exchange fee seem a bit excessive/high at 2% when most exchanges charge less than 1%. Whats the justification for such a high fee other than greed?

I have no problem with charging for a fee for the automation but the 2% fee seems a bit excessive, on top of the pool fee.

For an example Mintpal charges 0.15% and poloniex 0.20%. Cryptsy is at 0.2% for buys and 0.3% for sells

Can you please give a reason for such a high fee? Which exchange are you trading on?

Maybe change the autoexchange fee to something more reasonable? Like say 0.5% (like your pool fee)? I guess thats why your pool fee is so low, coz you gouge (unsuspecting) users that use auto-exchange? Just seems greedy to me when the going rate is about 0.2%.

The auto-exchange is completely optional and requires manually opting IN (it doesn't default to on). We do charge a premium for this as we use many different exchanges to get the best price available. Most of these exchanges require manual trading throughout the day in order to get the best rates. If you wish to not pay the 2% premium, you are more than welcome to keep the coins without auto-exchange and trade them yourself (or use the cryptsy auto-sell feature, etc)