Quote from: Coinbox1 on Today at 07:22:00 AM

Hi,
I looked into your account. Since there was a withdrawal attempt without deposit, this plus some other signals might have triggered our anti-spam algorithm (just my educated guess). My colleague will be restoring your access since there is no breach of T&C after all.
Apologies for the inconvenience. As the one and only crypto casino that offers free, no-deposit-required bonus, it's important for us to have an anti-spam algorithm in place. I have forwarded what happened to you to our product team who's constantly updating the algorithm.
TrustDice Team

Thank you for your assistance in restoring my account it’s kind from you, my account is now working properly and i can bet and gamble. I understand your concerns and your system's ability to detect scam attempts and prevent the suspicious accounts from taking advantage of your bonuses which is a special bonus. Therefore it is important for your security team to regularly monitor these bonus accounts since it’s free money there will be many people trying to take advantage .
Unfortunately due to my account restrictions this last 2 days I was unable to fulfill the requirement of playing for 4 days and because of that i missed out on the opportunity to receive the $25 bonus on the 4th day but it’s totally fine.
Beside that I have a quick question : Is it possible for me to deposit $15 USDT knowing that i received the bonus on BTC in order to withdraw it while retaining my deposited funds until I meet the wagering requirements for withdrawal which is x5?

Lastly, I would like to advise all users who encounter issues with TrustDice to request assistance in a respectful way and good manners also to be patient while their accounts are being verified the process takes time.