Quote from: Silberman on Today at 04:28:27 AM

Quote from: Fiatless on April 11, 2023, 04:57:39 AM

Quote from: Kakmakr on April 03, 2023, 05:54:38 AM

I have seen several casinos with promotions where they do "drops" to thousands of people or they give bonuses to several gamblers, but how transparent is this process?

Do you think casinos are really doing these drops to 1000s of people or are they skimming from the top.... ? They might say a drop is for 2500 people, but they might only drop for 500 people and nobody will know. Yes, some of those 500 people will report that they have received the drop and it will look legit.... but is it really?

How can the gamblers verify that the actual amount of people are receiving the drop or the bonus, if there are no list to verify it? Let's discuss this. I am curious if other people also thought about this... Tongue

Business owners are humans and some humans are straightforward while others are not transparent. Some casinos keep their promise and they are also open to public scrutiny. While other are not and they keep their business dealing secretly so that customers will never have access to them. I am sure that some casinos fulfill all their promotion promises to their customers because they want to maintain or increase their reputation. While others don't care about what people think or say about them because their main focus is not to satisfy customers but to make outrageous profits.

But the paradox is that only those casino owners which actually care about their clients will obtain the success they are aiming for, an owner which does not care about their customers will show this on their policies, not giving bonuses, very high wagering requirements, mandatory KYC if you win any money, cheating their customers with cheap excuses and many more things they do which shows they do not care about anything other than their profits, however an owner which cares will do the opposite and their customers will notice, and eventually they will prefer to gamble at the casino which gives them the best treatment and make the persons behind that casino incredibly successful.

Ain't it a peculiar contradiction? It's amusing how showing love to your patrons can be the magic formula in the ruthless arena of casinos. You know what they say, "You'll attract more flies with honey than with vinegar."

But on the real, it adds up. Casinos that take care of their clientele, showering them with bonuses, fair wagering demands, and just policies will earn devoted fans who'll spread the good word. On the flip side, casinos that deceive or mistreat their customers will quickly earn a notorious rep, sealing their fate.

In a nutshell, if you're running a casino, caring for your customers is the key to long-term success. Show them love, and they'll keep coming back for more action. At the end of the day, the customer knows best, especially when they're putting their chips on the line!