Quote from: Betesports on April 13, 2023, 03:50:19 PM

Quote from: Yogee on April 13, 2023, 03:13:58 PM

Quote from: Slow death on April 13, 2023, 11:43:43 AM

[.....]
else you should post your case here:

https://casino.guru/justbit-casino-review#tab=js-tab-reviews

I believe that when posting on casino.guru they will look and resolve your case because from what I see they care about having a good reputation on casino.guro

They have a pretty high score there. I would also like the OP to post there and see how justbit representative responds.

I don't like casinos that keep saying they don't require KYC for crypto users even though they know that's not really the case but I still feel like we're short on information here. OP already admitted he has been playing there for a while so they probably have enough data to investigate the account starting with a KYC. I hope we also get to see their side.

I made a complaint on casino.guru.

This is your complaint right? The amounts differ from what's posted here but I assume it's you because of the timing. Just correct me if it's not yours.
https://casino.guru/justbit-casino-the-player-s-verification-failed

Quote

I also asked justbit to give me proof of any wrongdoing because they stated that they can ask for documents if they suspect anything. I didn't ask for any bonus, or had other accounts in the past on justbit.

You didn't mention that in the complaint. I guess your main argument now is why they considered your KYC documents as forged despite giving them what they asked. I wonder why it's taking that long for casinoguru to approve your last post there. Did they give you an explanation? Justbit is probably just waiting for them so they could post their response to your complaint.