Quote from: Yaunfitda on Today at 06:46:24 AM

Quote from: Cantsay on Today at 06:12:50 AM

Quote from: armanda90 on Today at 03:04:47 AM

Seems have misunderstanding with justbit.io KYC procedure, there are not required with KYC for deposit only and you need KYC for withdrawing, check back with Justbit.io policy about withdrawing fund on second points there are clearly explain about the rule for withdrawing,

"To withdraw funds from the account, the User is required to complete identity verification through KYC procedure at his User’s Account".

You can upload your ID and back later after KYC approving then try to withdraw will process or not, if have problem after success KYC but not ability for withdrawing you can back later here and complaint about Justbit.io policy.

https://justbit.io/pl/policy/payment/

They stated that KYC is required according to the piece of text and link you provided, yet if you initiate a session with their live chat it will confirm that you don't need kyc meanwhile they're requesting for kyc and that's what is confusing us and also the reason why Op is mad at the casino, it's more like they baited him.

Yes, and as a gambler who don't want to pass KYC and just play on casinos. However, it there is some confusion and it seems that it's very misleading for them, then I don't know, I might not trust that casino.

The problem is that when you have a good winnings and wanted to withdraw that and you can't because the casino without your knowledge, will ask for a KYC. So going to be a dilemma whether we want to pass KYC or not and let that winnings like just be confiscated by them.

Whether you want to pass KYC or not first carefully check the casino rules very well, as a gambler this is your job, whatever happens after is not the casino's fault, it's the gambler's fault. For those that hate KYC, always look out for KYC requirements because there is a 90% chance that an online Casino will ask for KYC verification.

This brings back a memory, something like this have happened to a close friend of mine, he makes a deposit on a gambling platform for bonuses and on the same day he withdraws BTC but he was blocked, I just see this rules on the website OP is talking about and I've forward this image to him as well.

We do need to be very careful with the rules and regulation of online gambling platforms.