Quote from: holydarkness on Today at 11:47:04 AM

Quote from: alol1986 on Today at 11:26:22 AM

Quote from: holydarkness on Today at 10:50:50 AM

Quote from: alol1986 on Today at 08:50:03 AM

i sent passport, selfie, passport video. notarised approvment that passport details are real. but TRUSTDICE SCAM CASINO again found some fake reason to waste time and confuse situation

Before I made a lengthy post to share my insight on the current situation, I'd appreciate if you could clarify further by answering my previous questions; (1) is there something on the notarized certificate that ties the document with your passport, (2) is there a photo of you on the passport, and (3) why can't you show your passport on the video call?

1. Of course, all visible data on passport, name surname, date of birth, passport number and other.
2. Photo of passprt can not be notarised.
3. I can not show my passport because casino do not said before. The date was set without my consent, after a very short time. I was not told that I needed to have something with me. I didn’t have a passport, the one who conducted the video verification said okay, but can you give me a document confirming the address? since I had a phone from which I can confirm the entrance to the bank, such a document was provided.

Also, after casino said that i "failed" to show passport, i answered, that ok, make new call i will bring it. Then ignore ...

Sorry for being unclear on point number 2. I was asking about your passport, not the notarized document. The original passport, that one you give to immigration officer when you board a plane. Does it has a photo of you on it? Pretty much sure it has because... which country doesn't? But I'd like to cover every ground. If it has, TD's claim that they can't be sure the notarized document is indeed belong to you is not valid since all they need to do is match the passport number written on the notarized document with the KYC file they had on you and the photo on that file with the person sitting in front of the camera during video call. From that point, it's very easy to make a connection that those files belong to the same owner or not.

As for point number 3, I assume correctly you had your video call somewhere away from your home so you can't just do a quick run to your bedroom and grab the passport?

point 3. You know, i was 15:00 or 16:00 and i was away from my home.

point 2. Of course had photo. And casino cleary can see that my passport photo are same with me. At video call they also can saw me. I think this tricky casino only find some fake reasons...