Quote from: ultrloa on Today at 10:33:34 AM

Quote from: xSkylarx on Today at 07:40:02 AM

Quote from: CryptSafe on April 17, 2023, 09:26:45 PM

Quote from: sujonali1819 on April 13, 2023, 08:10:38 AM

Any official information about they never ask for KYC from their user? I just have visited the site and try to read their terms and KYC policy. what I have found there.

See point 14, where they clearly said they reserve the right to ask for valid identification of a user under the KYC procedure for some cases. For asking KYC you can not say they are scams. Maybe they have found something suspicious.

When I first saw the complaint from OP with no evidence and proof of payment to profile wallet to back up his or her claims, I just had the thought maybe one of those regular paid random guys to do a dirty job on the casino I guessed.
It was obviously clear from the terms and conditions together with withdrawal policy that KYC was required and that they have every right to demand for KYC when the need arises but OP failed to read through all these before making deposit if truly it happened as claimed by OP that the casino is holding unto his or her funds and demanding for KYC.

but there are possibilities that they have a banner with big letters written that no KYC is required then at the bottom there is a small letter that states upon signing up this is mostly what I noticed on advertisements or promotions to attract new customers, others will say that no KYC but terms will apply so still there are KYC upon withdrawal but I don't see also any proof from OP so possibly dirty tactics from opposing casino to just give them a bad review or etc.

Maybe this is deceiving act by a casino to attract new casino. They claim that they don't require KYC on registration but later on they will say it they need it on withdrawal which is totally not good to see. Maybe this is what we need to notice on early part of their operation to avoid such shady actions by this kind of casino. I guess we need to be more careful choosing a casino to play so better play on the old reputable casino rather than risking our fund to new site which doesn't show any good deliver a quality service to their gamblers.

One thing I normally do before I get registered on platforms is to take out time to read through the terms and conditions applied irrespective of the give away bonuses or anything else to hold onto for more clarification. Most times these bonuses are just to get at unsuspecting participants to get registered and once they do, boom ! They are back to their initial plans of ripping out people through their cons. OP should have read through the terms and conditions before jumping in and making deposit. These are the Minor mistakes made in respect to getting onboard a platform as a result of bonuses and give away without reading through to know the clause involved in the give away and bonuses.