Quote from: alol1986 on April 18, 2023, 07:24:29 PM

It is okay to make video call. But after i provided Notarised approvment of my passport, i do not knowed that i need to again show it. But it is not problem to show it. Why casino do not said what i need to have at video call?

If casino want video call, and want to see something at this call, it is logically that say what exactly. Take passport and approvment of adress to video call.

merging OP's consecutive posts into one

I can see that CG took a wise step by encouraging TD to do another video call. I'd like to advise you to use this occasion to ask in details what things would TD want you to show during the video call and to arrange it to a time where you're free so you can provide things they want you to show. Ask that on CG so there's a written proof that you've asked in details about what they require, so if they sprung something else that you can't provide --I hope we don't have to reach this point-- and it wasn't on their list, you have a written statement backing you up.