Quote from: Helena Yu on April 25, 2023, 08:23:13 AM

Quote from: tusandii on April 25, 2023, 08:15:48 AM

My advice is that it is better for you and the team to immediately make improvements to withdrawal transactions so that gamblers can feel good service because withdrawals are one of the priorities that must be carried out by the team.
I hope that in the future the team can actually provide updates on instant withdrawals which aim to simplify and speed up the withdrawal process by gamblers.
With instant withdrawals, the casino that you are promoting can be considered worthy and has good service to users.
Remember, friends, don't let users feel disappointed there just because there are problems in the withdrawal process because it can damage the trust and reputation of your casino in the eyes of customers.

I think it's because they're still a small casino, so they're currently using manual withdrawal, they want to make sure people who want to withdraw aren't broke their rules. A big casino implementing instant withdrawal because they're not really care when the gambler only withdrawal small amount money.

15-30 minutes is still make sense, there are many small casinos will proceed your withdrawal after the next few hours.

Precisely if they do development by having instant withdrawals it is more profitable because there can be an advantage over other small casinos.
This kind of development will have a very good positive impact on the casinos they manage so that gamblers will be amazed and comfortable when gamblers make withdrawal transactions.
The instant withdrawal feature doesn't matter if they are still a small or big casino and the withdrawal is a little or a lot but it's about the convenience and satisfaction of the customer.
When small casinos have instant withdrawal feature then advantage and plus points they can have which can make more gamblers to register and play there.
After all, this is a pretty good idea and needs to be seriously considered by the team so that it can be implemented immediately.