I`m surprised. I see the FortuneJack about 5 years at least and i think that it is good casino with good reputation. I played their few times and didn`t like it but i can`t say something bad about it. I hadn`t any problems with deposit and withdraw, the bets counted correctly and i didn`t contact with the support. But it was small money.
I can`t say anything bad about casino or about the OP but as i see they both sure that they are right. In such situation i think that only the court law will decide who is to blame.
Do you believe that the court knows the right answer? It's very hard to tell, there is no such thing as
caught in the act when it comes to online gambling casinos, even if their games are audited it still doesn't mean they won't have their way of cheating, you can never win a gambling casino when it comes to what is right and what is wrong, it's their pace, their home, their house, you can't beat them at their own game and there is no proof of anything.
Fortune Jack is not a scam until proven to be, I doubt this can be proven even if they are into scamming, I've never use the casino before and the few ones I use am satisfied with them, if Fortune Jack sucks on your end find another online casino, there are too many options this days. It doesn`t matter what i believe in. If the OP works with the court - its decision will be the only truth. And, as you noticed,
. Both the OP and the casino think that they are right, so the court will solve this problem and tell us who is right. We have no other ways to make a decision.