Quote from: BINOBI on Today at 12:22:01 PM

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Quote from: BINOBI on Today at 08:12:17 AM

Quote from: khaled0111 on April 27, 2023, 10:42:20 PM

Quote from: BINOBI on April 27, 2023, 02:00:26 PM

Even with the rules we laid out above, you can file an appeal in a month.

If you are so confident he broke your casino's terms of service, why are you giving him a second chance to file an appeal? What's going to change within a month?
Can you please clarify what do you mean by saying "kyc will be canceled", do you mean rejected? and one more important point: when did you ask him and his alleged sister to pass kyc, was it before or after rejecting his withdrawal request?

Hello, we are trying to meet the players!
About KUS, we have our own system, after a detailed check, it is noticed that the sister / and the other sister in the selfie photo have the same personality. After the appeal, you will need to go through an additional check.

How can we be the same person if there are different individuals and different passports involved? You are lying.

You will be able to appeal and you will be told everything in detail.

in a week