Quote from: Pmalek on Today at 06:04:11 PM

Quote from: GekkeBelg on May 03, 2023, 11:14:16 PM

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Where are you from btw? Your email is in German, but your PC's local language seems to be in Dutch. "Deels bewolkt" isn't German, it's Dutch and means partially cloudy. According to Coinplay TOS, players from the Netherlands and its territories are restricted from playing on Coinplay. I am not sure if that has anything to do with the problems you are experiencing. When they mentioned multiple accounts, you might have used VPNs (the same ones other players used) to bypass that geographical restriction.

Obviously, you aren't going to admin if that is the case, and I am not accusing you. It's just an observation I made based on the screenshot you posted and what the casino's TOS says. But none of that explains the horrible way Coinplay has decided to deal with this situation.

It's very simple, I am Dutch living in Germany. This is already known, see my topic about Owl in my history. When I presented them my Dutch passport they judged me as Dutch player and confiscated my winnings. Then when I provided them my German utility bill they paid me out.