Quote from: Eternad on Today at 03:55:36 PM

Quote from: Betcrypto.cr on May 04, 2023, 08:41:55 PM

Quote from: Cudy89 on May 04, 2023, 08:12:14 PM

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Sorry but we showed enough evidence and we are 100% sure you break our multiple account policy

Do you confiscate even the deposit amount? The user should get a refund of his deposit and just confiscate the profit on his balance. Most of the casino here don’t confiscate the original because that’s unfair for the user despite he violates your multiple account terms. It’s like robbing a thief with his money if you didn’t release original funds.

Quote from: LEVSKI7 on Today at 03:41:27 PM

From since he is so open why not send him to a mediator in the EU or better to a court.a legal point of view, there cannot be a restriction on registration from 1 IP address.

Nahhh, The ToS of the casino will govern even if you send this to a mediator. It’s a waste of time and money to do such thing if there’s a valid evidence for multiple account.

@betcrypto.cr do the connected account use self affiliate or abuse bonus of your casino? Because having someone with same IP without abusing any of your bonus won’t harm the casino.

Yes we agree with you it's not worth the time and money also we are from Costa Rica not EU, the connected account abused our bonus system and got a 200% welcome bonus