With the correct set of data and training, it easily can. AI is pretty good with processing questions and providing answers based on that, have you used ChatGPT? If you did, you should know how it works and if it's implemented in a support chat and is trained with all the answers and data available for the casino, it can easily provide answers to questions.
And if there are questions that are not answerable by AI, they should be forwarded to a human operator. Most of the time in customer service, the questions are repetitive and almost are solvable with one solution and AI is pretty good with spinning the same text in different ways.
The chatgpt is a tool that can be given at any time to find answers to many things that we cannot do very quickly, calculations and things like that, in a game like dice where the AI can have that statistics could give us an answer to bet or how you could define what would be the number that will give, if it is lower or higher, we can use the AI in that way, but if a person wants to be given answers on how to play, it is not what will achieve, but quite the opposite, it will tell you that it cannot and that it was not programmed for it.
The enthusiasm over AI, specifically ChatGPT, is going too far, without a doubt it is a useful tool and given enough time it will become more refined as years go by.
But this particular kind of AI will never be able to give specific predictions about games or predict the next number on the roulette, and even if it could I doubt the developers behind it would like for their software to be used in this way, as if someone were to lose a lot of money by following those predictions this could create a lot of bad publicity for them.
Well, I don't know how they Intend to go further with the predictions, but Chatgpt up to now is what is being talked about the most, the paid version does many things, even videos if required, I have already seen it in some of the news that they are using AI to make Money with Only Fans, where there are women who are recreated by AI and they are taking over all the networks, now I imagine that the people who work with that will Find it much harder to make money using that platform., for Now what can be expected the most are the improvements that can be Made in terms of Prediction,Although everyone will go a little crazy Wanting to acquire such a tool.