Quote from: RollbitScammers on May 18, 2023, 08:56:32 PM

This can be seen from the posts in this thread. I don't know what you are talking about and how you got this information

It's literally up there on the first post of this page made by me, in reply to razer's reply on the last page. Did you not try to read every posts on your own thread which aim is to solve a problem you had? I requoted razer's reply below, for your re-re-reference

Quote from: Rollbit Razer on May 11, 2023, 01:44:56 PM

Quote from: holydarkness on May 11, 2023, 08:08:56 AM

Hi, updating the thread with recent development. Razer finally replied to my PM yesterday evening informing me that --more or less-- he'll escalate the issue to the support team. Hopefully OP will hear from them about video verification soon. Meanwhile, I'll change the negative feedback to a neutral one as the purpose of the tag was never to left a bad verdict to Razer or Rollbit, and more to catch their attention, which already achieved.

OP, please update us accordingly if you've heard from them and have the video convo scheduled and/or the issie cleared.

my apologies for not being able to update the thread sooner, the instance I got the PM, I was AFK almost all day yesterday

Thanks for updating everyone here, holydarkness!

Firstly, I'd like to apologise for the delay in updating everyone.

I chased this up internally yesterday and today and can see that it was concluded on our end after the video call.

As we initially stated, we had very good reason to believe the account was being operated by a prolific sportsbook abuser. There was links to previous accounts and general hallmarks of such an abuser.

The video call cemented this position as it was very clear the supplied KYC wasn't from the individual controlling the account.