source: https://casino.guru/bethash-io-casino-review 
Can you explain if this is true or not? if so, can you explain why you are taking this action? let's assume that I had an account at your casino, my balance was 0$ and I was inactive for 1 year does that mean that if I want to get my account back I will have to pay an inactivity fee corresponding to 1 year? In your opinion: is this measure not keeping customers away? why would someone spend 100$ to pay inactivity fee while they can take the 100$ and put it in another casino and play?
Hello! We're a decentralized casino, and our architecture is designed in a way where we provide our players with free EOS accounts, taking care of all CPU,RAM&NET resources. Due to the fact that we have limited EOS accounts, we have a reset system cleaning the inactive for 1-year accounts to make them available again for the new users. This action is automatic. 99.99% of users are not leaving any noticeable amounts on balance, so it's normally never an issue. But of course, there may be players looking to claim a few dollars after a few years of inactivity.