I am a BFG holder. I have about 10k+ BFG. A few days ago my mobile turned off automatically. I had google 2FA enabled on my Betfury account. After repairing the mobile, I see that everything has been deleted. I have not recorded my google 2fa private anywhere. Right now I can't access my Betfury account. I tried to contact the team many times but failed. I am currently requesting the team to remove google 2FA from my account. So that I can access my account.
It's worth noting that Google updated its 2fa app in April and added a sync feature. As I understand it, this feature lets users do cloud backups and sync 2fa codes with their Google accounts. Do you have this feature enabled in your app? If so, you'll be able to get access to your codes. Otherwise, you will have to solve this problem only through Betfury support. By the way, you can also try to write to the
Betfury telegram group. Maybe the community managers will be more responsive, and you'll get some kind of response from them.