I don't mean to accuse the user above my comment as a troll but the blackjack team have not responded to this user here on the forum and if he continues to litter this thread with these continued complaints am sure it could give this great casino some bad image most especially in the sight of potential client's.
But then also, the silence from the team on oos KYC verification may be a result of conclusions on the security team's investigation, but whichever way, ops need to be responded to avoid further calls in this manner.
I don’t consider it as littering as he is just posting few times to make an update on his case plus he is just responding on the replies of other user on his post made here. Bad reputation on the casino will not be easily effective on this mere chats in the thread as long as all the complaints will be addressed properly which Blackjack.fun already done on the post above.
It test the casino integrity and toughness in times like this which they are subjected on multiple attacks from group of people that want to abuse their bonus program. It’s also odd that this newbie user here file multiple complaints at the same time. I believe on the blackjack.fun judgement here since user @dda is very sure how many user experiencing same situation with him as clear indication that they are working in group.