Quote from: blackjack.fun on Today at 03:05:37 PM

ttea

Your account got banned immediately. Because in admin panel it showed that you used same device with at least 3 accounts. Even before you made any bets. We never ban anyone without a reason.

Thank you for submitting your documents! There seems to be a coincidence. 3rd account is also from Croatia, same location.

How we detect alternative accounts is very sensitive information and if it goes to wrong hands, we dont have any protection anymore. We can share your log-in and device information with some objective community member here with high reputation to compare.

Do we have your permission to do that ttea?

And then BitcoinTalk community can help to decide. What should we do and we will do it. Anything what community feels what is right.

We dont want anything like that in our lives.
We want honest business and piece.

Just an question about this. Actually, this question is in general since other casino practicing it too. Why casino ask for the documents such as KYC when the account is under investigation while the reason for the investigation is already defined such this case which you saw similarities on login details with other user? Is there a legal guidelines that requires you to do this protocol?

Quote from: blackjack.fun on Today at 03:05:37 PM

ttea

And then BitcoinTalk community can help to decide. What should we do and we will do it. Anything what community feels what is right.

We dont want anything like that in our lives.
We want honest business and piece.

There’s no need to be on that level because anyone that following his case will know who’s telling the truth. You are a trusted brand on this forum so there’s no need to convince the community. There’s no benefits for you to hold his funds without a valid reason since you have a long time whale players in the casino without experiencing any problems.

If he request to show the login details so be it.