Quote from: DipTheChips on May 21, 2023, 11:17:59 AM

The fact is I deposited coins to your website, gambled with them a bit, and realized I would never be able to withdraw them under the current policies of your website. Instead of trying to understand my situation from a players perspective and doing the right thing of allowing me to quit and withdraw my coins, your support staff said "tough luck" and my only option is to deposit more coins to a website I'm trying to quit using. lol

You knew that before making a deposit, but still chose to do it.

Quote from: DipTheChips on May 21, 2023, 11:17:59 AM

And when I go public with the information, you restrict my account, force me to go through a "KYC" verification process that obviously nobody wants to go through if they are gambling with crypto. My coins that I deposited to your website are now locked up in this account that I will never be able to withdraw from. Your website and the decisions of its owners/operators have effectively stolen my crypto. The games on here may be provably fair but the people behind it are obviously not and only want to take your coins.

Proof of deposit: https://i.postimg.cc/NM9f76QZ/untitled.png

Proof of admins restricting my account for "reasons": https://i.postimg.cc/QCYsW-VT0/untitled.png

Mind posting also proof of received rewards and vouchers?

Quote from: DipTheChips on May 21, 2023, 11:17:59 AM

You will do this to other legitimate players I'm sure, so again, player beware if you are going to make a deposit on crypto.games or any other websites owned by MuchGaming B.V. If you send your coins there they will do whatever it takes to make sure you cannot get them back out.

What actually did we do? Minimum withdrawal amount is set to all players, same on other websites.

Quote from: DipTheChips on May 21, 2023, 11:17:59 AM

Here is a link to a reddit thread where people can discuss this without worrying about censorship from bct:

https://www.reddit.com/r/CryptoGambling/comments/13mqhpy/avoid_cryptogames_if_you_are_a_low_stakes_player/?utm_source=share&utm_medium=web2x&context=3

Thank you.

Quote from: DipTheChips on May 21, 2023, 11:17:59 AM

Now that you and your staff have finished attempting to deflect, do you care to share any information about why you will not honor withdrawal requests even for legitimate players?

By now you figured it yourself, but let me be clear. When your balance will be higher than minimum amount required to make a withdrawal and when you pass kyc.