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You must self identify and list your other accounts (alt accounts) at Rollbit, to continue the Support progress. The Rollbit team told you about that in the Support Chat and in
their reply here.Why you rejected to comply with request from the Support team and perhaps their Compliance Team?
Reject to cooperate does not help your case.
If you created multiple accounts at their platform, they surely see it all.
I don't know what he actually did but only the team and he himself know about it, after all he also didn't give clear certainty what made him feel difficult.
The use of multiple accounts on gambling sites seems to be prohibited by any casino because of the potential for fraudulent actions such as abusing bonuses and so on, it is only natural that the Rollbit team takes several actions in this case.
What's more he refuses to comply with requests from the support team so it's clear that he actually has other goals and there are things he's hiding, but you're right whatever he does actually the team can see everything.