I see the customer care is just a mess coupled with team not being specific on time and date to respond with their investigation result.
This kind of investigation doesn’t have specific timeline because it’s very hard to determine when they can conclude a result.
I was wondering if they could release that kind of money to a winner if they truly have that financial strength to do so. OP, it is doubtful how this can be when without no much evidence back your accusations. Why not do a review on your complaint.
The user doesn’t even win huge amount since the money came from his huge deposit too. He probably doing some micro earning with his huge bankroll. His money will be released soon since that is from his original deposit.
Then why do you change casino if you are having a good time on rollbit? Or you show same pattern that makes your account restricted too on rollbit?