100% agree with you.
made a withdraw request yesterday and its been over 24h now and still not approved or anything...
And the support isnt even replying today...
And the amount was only 50 USD.
This is not the first time someone saying their support is not answering. I have seen a similar complaint before against Crashino.com. I am not sure why you don't prioritize this as the most important thing for a casino. At first, Taking 24 Hours a withdrawal from a crypto casino is like a nightmare. People use crypto casinos because of the speed of the transaction. They are saying they take 24 hours. But when they take more than that and their support does not answer. Imagine how frustrating this could be. Moreover, I don't think all their live support agents are fluent in English. They take ages to reply. They answer each question every five minutes. Look like they translate what are you saying and then write their answer and translate it again.
Yikes, mate! What a digital roller coaster ride you seem to be on! It's quite a pickle, that a platform championing the speed of cryptocurrency transactions is stuck in the slow lane. Frankly, it's as if they're missing the whole point of using crypto in the first place!
Crypto casinos have to recognize that their raison d'etre - speed and convenience - cannot be compromised. What's the use of quick betting if you're twiddling your thumbs during the withdrawal process?
Also, not having a competent customer service is just bad form. It's like serving a great dinner, but leaving the dishes for the guests to wash. Good support should be the backbone of any online platform, especially when it comes to financial transactions. Maybe Crashino.com is using Google Translate instead of hiring fluent English speakers - quite the plot twist, isn't it?