Quote from: robelneo on June 09, 2023, 10:59:00 PM

KYC or

Quote

Know Your Client (KYC) is a standard in the investment industry that ensures advisors can verify a client's identity and know their client's investment knowledge and financial profile.

Reference: https://www.investopedia.com/terms/k/knowyourclient.asp

is part of what we agreed when we sign up to play in casinos but lately I've been reading a lot of complaints
about casinos on how they accept their players' KYC, is it possible that they can decline a person's credentials even though he swore that he submit all the right documents and even undergo a video call to establish his identity?

Take note, Casinos will ask or demand a KYC if there's a big winning involved, is this one of their ways to scam their players?

(don't want to make reference to any casino because other casinos could implement this).

Both parties the player and the casino can agree to do a mediation through third-party/parties. but do you think it has bad consequences if the third party proves the player is right in establishing his identity, then the casino's KYC is not reliable?

If the third-party proved that the casino is right but the player swore that he submit all the documents and is willing to do the extra mile to establish his identity, can we conclude that Casino's KYC procedure is different and we have the right to know how and what system they are using to decline our submission because we can be the next to suffer from this Casinos' KYC system?

in my opinion, things should be forward and more precise, like KYC is not required for this amount ex $9999, more than that a user has to provide his documents and a selfie and write a text on a paper or even a video call, and to avoid not accepting some documents they should list the accpeted documents for different countries with examples of which and how they look, but a lot of casinos make it so vague that people would doubt themselves if they don't accept the documents they provided, i don't trust them at all, sometimes when i make a bet that could get me a huge profit i doubt that i can get my money because of so many cases of users claiming to be discriminated aginst because they won big, online casinos are very sketchy to me.