Quote from: Fredomago on Today at 10:23:26 AM

Quote from: Jody.Drummer on June 13, 2023, 03:44:38 PM

Quote from: Fivestar4everMVP on June 12, 2023, 05:42:47 PM

One thing I am very sure of is that, casinos that care about there users will sure do all they can to protect their users and also give them the very best services they can offer, but they(the casino) must figure out a way to do this that it won't affect their finance, finance is the major factor/aspect of running a casino successfully, because, if the casino treat the customers so well in every other aspect, but fail to pay the customers winnings due to lack of fund, the customer will still scream, wail and call the casino a scam and a cheat.

This is why I think casinos do as much as they can to gather funds, in other to never to have to tell their customer that the reason they can't pay the winning immediately is because the lack fund, I believe if a friend tells you that a casino has not paid his winning because they lack fund, you will do all you can to stay away from such casino.

Personally, to say they lack funds I don't think so at all, because they have a lot of capital, and also if we compare it to the number of losses of each user I believe the number of losses of each user will be greater than the number of wins. So to say they're understaffed and I think that is preposterous nonsense.
I'm sure when they set up a gambling site, they have really considered what will happen, and in the beginning they can even spend a lot of money for a promotion from their site. Unless from the start they had no intention of paying and intended to make things difficult for users.

I follow you with your opinion, casino owners knows that they needed to allocate good amount of funds to secure the business, before opening the site they need to anticipate that there are instances that the player/gambler might win huge amount and they need to cover that win to make sure that the trust will continue, it's not ethical to give that reasons that they don't have money to provide, those argument can trigger the potential that they can turn into scam after.

If a casino claims that they do not have the money to pay out a big win honestly earned by some player, then of course such actions of this casino can be assessed as fraud. Starting their business, any casino calculates the risks of sudden payments caused by the game and the luck of the player, especially with provable honesty algorithms. If this is not done, then starting the business of such a casino is not only very risky, but even this just borders on the concept of a fraudulent casino. Therefore, the argument about the lack of money to pay in this case can be assessed as a criminal offense. In my opinion, this is exactly the case.

Quote from: Fredomago on Today at 10:23:26 AM

Quote from: ThemePen on Today at 09:13:34 AM

Exactly this is your mistake my dear. But this condition is not good. And there are many casinos which impose these kind of terms to the users. And some of them change the terms and conditions but they don't inform the users this is not good too. These casinos should bold these kind of terms in the terms and conditions page which will be clearly visible to the users and users will be aware.

They should give awareness before changing anything, it's not professional if you just change your T&C without informing your clients.
If you want to established trust from the gamblers, it's a must to be open and never to do things that they will push them away to use your platforms / services.

By the way, such sudden changes in TOS that infringe on the rights of players (first of all, of course, we are talking about the possibility of withdrawing the money won by the lucky one to his account) and this casino allows itself to be done in such a way as not to inform the players in advance, may have bad consequences for the casino.
The player may simply take offense at such one-sided actions. And yet, any player who has encountered such a situation at least once knows for sure that in the future you can expect unexpected troubles from such a casino. So why even continue to play in such a casino when many other casinos do not. And they warn players in advance about changes in the rules.
Sometimes such casinos even refer to changes in legislation, which they obviously cannot violate.