My 2 sats: Even though I completely understand whirlwind’s decision to not deal with people who lost their private keys, I feel like they should at least let the guy knows about this over email.
Something like “As explained on our terms before you sent the coins, we can’t help you if you lost your note’s private key. We are sorry, but there is nothing we can do. This is our last reply about this matter” is enough.
I’m not sure it’s very clear to you all what happened, I went to the clear net link, copied the key, entered the captcha clicked next and the page didn’t load, then I returned to the forum, copied the onion link, just breezed through and entered the captcha because I stupidly assumed the private key would be the same, (they looked similar) then I deposited to the onion link. I still have the clear net private key.
That is honestly what happened.