Do you think it's normal for a sportsbook to investigate for more than 6 months?
have they said exactly why they were asking you for KYC? I checked the screenshots you shared but I didn't see their reason for asking you about KYC. anyway, I think 6 months is too long(at least for me), it would make me wonder why and how can they take that long to investigate a withdrawal issue. that being said since the support said "Sometimes it takes", I'd assume that it s just an estimation(just like some of the members have already said). I'd suggest having more patience.
Blackjack.fun is conditioning his mind that it could take longer but not necessarily 6 months but Blackjack.fun should not let this extension because it will harm the platform I'm sure by now they are aware of this topic and it will not good for players who are planning to play here, the longer that this issue is not resolved the more harm it will do their platform, so they have to resolve it the quickest possible time.